25oz Luxury Custom Stainless Steel Tumbler

Shipping Policy

At Snazzy Magic Kreations by Mel LLC, we take pride in delivering your unique creations with care and efficiency. Below are the details of our shipping policy:

• Processing Time: All items are handmade and custom-designed. Orders are typically processed within 7–10 business days. During peak seasons or for bulk orders, processing times may extend. You will be notified if delays occur.
• Shipping Rates: Shipping fees are calculated at checkout based on your location and the size/weight of the package.
• Carriers: We use trusted shipping partners like USPS, UPS, and FedEx to ensure timely delivery.
• Delivery Times:
  • Standard Shipping: 5–7 business days after processing.
  • Expedited Shipping: 2–3 business days after processing.
• Tracking: A tracking number will be provided once your order has been shipped.
• International Shipping: Currently, we only ship within the United States.

Return & Refund Policy

Your satisfaction is our top priority. If you encounter an issue with your order, please review our return and refund guidelines:

• Custom and Personalized Items: Due to the nature of our products, custom and personalized items are non-refundable and non-returnable, unless they arrive damaged or defective.
• Damaged or Defective Items: If your item is damaged during shipping or has a defect, please contact us within 7 days of receiving your order. Include pictures of the item and packaging for verification. We will gladly offer a replacement or refund.
• Return Shipping Costs: The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent).
• Conditions for Return: Items must be unused, in their original packaging, and in the same condition as received to be eligible for a return.

Contact Us

For any questions or concerns regarding your order, feel free to contact us at info@snazzymagickreations.com or call +1 (832) 600-0494. We’re here to help!